Natural Resources Conservation, 303 Iyannough Rd, Hyannis, MA 02601, US

HistoryThe Consumer Assistance Council (CAC), Inc. located at 149 Main Street, Hyannis, MA 02601, is one of 20 local consumer groups operating throughout Massachusetts. CAC operates as a non profit corporation, (501c3) staffed mainly by volunteers. CAC is the sole consumer group serving Cape Cod, and the Islands. Our history began in March 1972, with the establishment of a Consumer Information Center; (CIC) sponsored by the American Association of Retired Persons, and the National Retired Teachers Association. This group decided to incorporate in October 1974 as the Consumer Assistance Council, Inc. CAC currently works under the sponsorship, funding and guidance of the Attorney General of Massachusetts' Consumer Assistance and Response Division. We utilize the Attorney General's Complaint Division database for complaint information and tracking. CAC also collaborates with the Massachusetts Executive Office of Consumer Affairs and Business Regulations.SpecialtiesConsumer Assistance Council, Inc. works in collaboration with the Attorney General of Massachusetts. In this capacity it accepts Complaints brought by Consumers against Merchants by addressing the issue with the Merchant and advocating on the Consumer's behalf.