Localytics is a Cambridge-based company that offers a range of products and solutions to enhance customer service, knowledge management, customer engagement, document management, intelligent search, and mobile marketing. Their offerings include computer telephony integration, omnichannel knowledge management, customer engagement software, connected knowledge management, secure document capture, AI-driven intelligent search, document management systems, cloud-based fax services, transactional document optimization, RFP response and proposal management software, email marketing and automation, content creation and distribution, mobile app engagement, SMS software for nonprofits, email marketing software for publishers, interactive contest promotions software, text messaging software, technology expense management, and IT investment optimization.
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