Interactions in Franklin, MA is a leading provider of intelligent virtual assistant solutions, offering products that enhance customer engagement and streamline interactions across various industries including communications, finance, healthcare, insurance, retail, and travel. With a focus on adaptive understanding AI and speech and language solutions, Interactions helps businesses optimize labor in contact centers and improve customer experience through innovative technology.
With over 20 years of experience and 130 patents, Interactions is at the forefront of CX performance, providing human levels of understanding to customers through breakthrough conversational AI. Their success-based pricing model ensures mutual success with partners and Fortune 500 brands, delivering cost-efficient automated services that elevate agent value and drive profitability.
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