Feedback Innovations is a Cambridge-based company that offers a powerful and cost-effective EMS patient satisfaction measurement system. Their automated HIPAA-secure link allows EMS agencies to collect accurate and reliable patient satisfaction survey data, which is then used to create reports that help drive improvement and provide valuable intelligence for making informed decisions.
With a focus on quantifying excellence, gaining a competitive edge, and meeting industry requirements, Feedback Innovations has become a trusted partner for EMS organizations looking to improve their services. Their easy-to-use solution has been praised by clients for its ability to raise clinical sophistication, distinguish ambulance services, and inform continuous quality improvement processes.
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