Contraxaware, 9 Kidder Rd, Chelmsford, MA 01824, US

Aspect offers a customer engagement platform that is powerful yet affordable, quick to implement, and easy to keep up-to-date. Including contact center interaction management, workforce management and self-service capabilities, we designed it with a relentless focus on things like reducing effort, increasing usability, connecting disjointed interactions and processes, and simplifying management. And, we make it accessible to customers of all types and sizes in the cloud. Now, there%0Uas no excuse for bad service. Aspect%0Uas unique ability to solve tough problems is based on a long history and experience with thousands of clients. We built the first ACD in 1973, the first WFM solution in 1980, the first dialer in 1981 and the innovation hasn%0Uat stopped yet.

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