This agency is multi-million dollar, family-owned business and the winner of the 2008 American Express Excellence Award. Cleveland Circle Travel is also the official travel agency for the cruise industry (Cruise Lines International Association) and a member of the Better Business Bureau. The Needham branch is staffed with a friendly and helpful batch of travel agents, who sit at their desks surrounded by an overflowing library of books and guides on countries and hot travel locations throughout the world. The agents have an average of 15 years of travel experience. Affiliate travel businesses include Sandals and Norwegian Cruise Lines.