CallCenterQa.org is a leading provider of customized telephone mystery shopping programs for call center operations, offering impartial and objective evaluations of call center agent's customer interactions to ensure outstanding customer service and increase customer retention rates.
With years of experience and a focus on measurable results, CallCenterQa.org helps businesses thrive in competitive marketplaces by providing excellent, consistent service that sets them apart from their competition and keeps customers coming back.
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