SatisFacts Research is a leading provider of resident surveys and reputation management services for the multifamily industry. Their comprehensive platform offers actionable performance metrics, including the epIQ Index, which helps clients reduce resident turnover. With a focus on attracting, understanding, and retaining renters, SatisFacts delivers cutting-edge technology, data, and education to property management teams.
Through their custom-designed survey program, SatisFacts provides thorough performance evaluation, analysis, and specific feedback to help property management teams address important issues. Their services have resulted in tangible improvements to resident retention and transparency of customer feedback, allowing clients to tailor their services to meet customer needs. With a strong emphasis on data-driven decision-making, SatisFacts helps clients study robust data to make informed business decisions.
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