Optoro is a leading returns management system provider based in Lanham, MD. Their comprehensive platform offers retailers, brands, and 3PLs a one-stop solution for managing returns, with modules that cover the entire returns process from customer experience to sorting and fulfillment. With a focus on delighting customers, driving revenue, and enabling sustainability, Optoro's AI-powered technology streamlines returns processing and reduces landfill waste, making them a trusted choice for leading retailers.
Optoro's platform empowers customers with a personalized and fully-configurable returns experience, while their AI technology automates receiving, sorting, and fulfillment. Additionally, their recommerce capabilities allow for instant listing of returned goods on various channels or selling them on their proprietary B2B marketplace. By prioritizing customer satisfaction, revenue growth, efficient processing, and environmental sustainability, Optoro offers a comprehensive returns solution that benefits both businesses and the planet.
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