Nice N' Neat LLC is a professional cleaning service based in Laurel, MD, dedicated to leaving everything nice and neat. They offer a range of plans and pricing options, and customers can book their services online or purchase a gift card for a loved one. With a strict no-refund policy, they provide a free re-clean for any unsatisfactory areas if notified within 5 hours of the cleaning, and re-cleans can be scheduled up to 7 days after the original booking.
The company requires a $100 deposit to secure all bookings and has a cancellation policy in place, with fees applicable for cancellations made less than 24 hours after booking. They also have an arrival policy, allowing a 15-minute grace period for cleaners and requiring clients to receive the cleaner within 30 minutes of their arrival. Nice N' Neat LLC values customer privacy and collects personal information only when necessary, using it to deliver the requested services and inform customers about other available products or services.
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