Specialties
Service Description - Our race timing service provides accurate results for racing events. We are there to assist the race director and their staff from booking to event day. Service is delivered in five stages Stage 1- Hi level Quote (Within 1 business day) Stage 2 Survey of course is conducted and feedback provides d to client/event director (within 2 weeks or two weeks prior if a condensed timeline is in effect). Provide list of items needed, such as tables, tents, cables etc. Stage 3 Event Activities - A day or two prior we assist with bib/preparation and/packet assembly. Race day we provide the items in the detailed list and ensure they function properly at least 2 hours prior to the start time. During the race we provide primary and backup timing services. Post event, results are uploaded to the web. Stage 4 -Post event we provide an after action report detailing any number of participants, event milestones, photos of start/finish pre-assembly before and after, report any equipment failures and their respective corrective actions or impacts to the event, additionally we provide lessons learned to the director for their future reference. Stage 5 - Customer Feedback Provide an anonymous survey to participants, volunteers, and staff in order to gauge any pain points.