This is a small pet store. All small animals — including birds, rats, mice, gerbils, macaws and chinchillas — come from local breeders. As part of the exchange, those who buy the pets bring back the babies after breeding. Animal Exchange offers many pet supplies including cages, food and an extensive selection of toys. There are a number of small birds in cages and the owner often takes the birds out to rest on her shoulder. The owner is a specialist on birds, and has written a book on them. The store offers bird grooming and a selection of lagomorphs (an order including rabbits, hares and pikas).