A Square Group LLC, located in Rockville, MD, is a leading provider of comprehensive contact center solutions. With a focus on delivering the best service at the right time with the right information, ASG offers a range of services including skills-based routing, agent management, virtual assistant support, multi-channel integration, and incident lifecycle management. Their expertise in contact center technology and their commitment to customer satisfaction have earned them recognition and success in various markets.
ASG's proven track record includes successful implementations for clients such as the Veterans Health Agency, where they provided a complete call center analysis, strategy, and technology selection to enhance the Department of Veterans Affairs Office of Information Technology Services Atlanta Call Center. With a dedication to excellence and a focus on delivering quality service and faster response times, ASG continues to provide innovative solutions that meet the needs of their clients.
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