The Office of the Maine Attorney General's Consumer Information and Mediation Service is a free and voluntary service that assists consumers in resolving issues with businesses. They offer mediation services to help bring both parties closer to agreement and aim to achieve a reasonable solution. Additionally, they provide information on consumer rights and offer a Consumer Law Guide to educate consumers about their rights.
Maine's Lemon Law applies to new vehicles that require repairs before reaching 18,000 miles, as long as they are still covered by the manufacturer's warranty and are less than 3 years old. Consumers can contact the Maine Lemon Law Arbitration Program for assistance. The Office of the Maine Attorney General's Consumer Information and Mediation Service also forwards consumer complaints to the Federal Trade Commission and uses the information provided to identify trends for enforcement actions.
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