SporTran is a public transportation agency based in Shreveport, Louisiana, that provides fixed-bus routes and OnDemand services to the local community. In response to feedback from their Fall 2023 Community Feedback surveys, SporTran is implementing changes to improve their services, including route adjustments, an extension of their Zero Fare program, expanded Saturday service, and the expansion of bus lines to previously underserved areas of Shreveport. These changes aim to enhance accessibility and meet the needs of the community.
With a focus on passenger satisfaction, SporTran has carefully reviewed the survey results and taken into account individual participant comments to make actionable improvements. The agency's commitment to providing affordable and reliable public transit is evident through the continuation of their Zero Fare program, which allows riders to travel for free throughout 2024. Additionally, the restoration of pre-COVID levels of Saturday service and the expansion of service areas demonstrate SporTran's dedication to meeting the transportation needs of the Shreveport community.
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