LG&E and KU Energy

9 reviews

1 Quality St

Lexington, KY 40507

LG&E and Ku Energy is a utility company based in Lexington, KY, that provides electricity and natural gas services to residential and commercial customers in the region.

With a focus on delivering reliable energy solutions, LG&E and Ku Energy plays a vital role in powering homes, businesses, and communities throughout the area.

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Reviews

1.09 reviews

Kevin C.

9/28/2024

absolutely the worse service,have not seen a truck out working in any of these dead areas ,slow slow slow to respond to any storm outages ever,this is a reoccurring problem. must move from this...

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Jacob G.

7/4/2023

This company has the worst customer service I've ever interacted with. Feels more like the customers are treated as hourly pay checks, rather than emergencies. This company would rather have their...

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Everette W.

2/15/2023

terrible company in every way. you have no choice in this area and they know that and exploit it. The only thing sadder than this this company is the fact you can't give a lower rating than one....

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Megan C.

1/29/2019

Currently 17 degrees in Lexington right now and my power has been off for over 24 hours. I paid my account balance in full over 24 hours ago as well, yet no one has come to turn our heat back on....

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Megan C.

1/29/2019

Appalling customer service. It's currently 18 degrees in Lexington and my power has been shut off for over 24 hours. I paid my balance in full over 24 hours ago, and still no one has come to turn...

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Kentucky Utilities Company

Established in 1912, Kentucky Utilities is a regulated electric company that serves customers in more than 80 counties throughout Kentucky and Virginia. Its service area covers over 6,600 square miles. The company operates more than five generation facilities, over 600 electric substations, and nearly 18,000 miles of electric transmission and distribution lines to serve its electric customers. Kentucky Utilities has a power generation capacity of nearly 4,500 megawatt. It also operates Old Dominion Power Company, which offers electric rating services. Kentucky Utilities is a wholly owned subsidiary of E.ON U.S., which is a part of E.ON, one of the largest investor-owned energy services providers in the world. E.ON U.S. is a diversified energy services company that also owns and operates Louisville Gas and Electric Company.

Kentucky-American Water Company

"Everything seems to be OKAY with this business; however, I would like it if we could automate payments using credit card. It is one, of two businesses, that will not allow me to automate payments..."

Mixed natural and manufactured gas, except petroleum

Columbia Gas of Kentucky

"Our Co detector was going off. I called to see what to do. The gas co. came immediately and checked everything and were very competent and professional. Luckily it was just our Co detector was..."

United States›Kentucky›Lexington›LG&E and KU Energy

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