Sharpen is an Indianapolis-based company that offers an AI-powered cloud contact center platform, designed to simplify and secure customer and agent interactions across various channels. Their performance-oriented approach focuses on delivering better outcomes for consumers, agents, and businesses, with a strong emphasis on lowering costs, increasing revenue, and fostering impactful connections between people.
With a focus on empowering agents, Sharpen's software is meticulously designed to provide a smooth and intuitive experience for both customers and agents. Their innovative technology solutions, including AI integrations and cloud capabilities, ensure that contact centers stay steps ahead and never fall behind. Sharpen's powerful software delivers actionable insights in real-time, improving contact center KPIs and driving down TCO while scaling to meet every business need.
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