Versay Solutions, based in Deerfield, IL, is a trusted provider of telephony software and cloud services that improve customer conversations for leading consumer brands. Their innovative technologies, such as In-App Calling and Automated Authentication, remove obstacles and enhance the caller experience, while their advanced voice technologies, like RACC and VCME, ensure clear communication and faster handle times. With their CUE Analytics application toolkit and Speech Analytics, Versay Solutions enables businesses to understand customer behavior and develop proactive, personalized customer care strategies. Their real-time Quality Feedback technology, Prosodica, helps call centers maintain high levels of engagement, resulting in more efficient calls and satisfied customers.
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