Ventra Customer Service Center

383 reviews

+1 (877) 669-8368

Website

Photos

We came close to closing and we're almost locked in-- lol

You'd think after 4 years, they'd have time to fix the damn website so it didn't do this EVERY SINGLE TIME you log in, right? (w/ Chrome)

Ventra: First App Error since Ventra App launched (12.2018)

Went From 4.35 with 7day to -8.65 with a whole different seven day.

The Ventra office around 12:45 on a Friday.

The name of my card. When it comes to talented programmers, Ventra hasn't seen any.

567 W Lake St Ste 2

Chicago, IL 60661

+1 (877) 669-8368

http://ventrachicago.com

Ventra Customer Service Center in Chicago, IL is a reliable resource for managing expiring Ventra Cards and obtaining important information related to COVID-19. With a user-friendly login system, customers can easily access their accounts to stay updated on their Ventra Card status.

As a comprehensive platform, Ventra Customer Service Center offers a full range of services and support for Ventra Card users. Whether it's managing accounts, retrieving forgotten usernames or passwords, or finding relevant contact information, Ventra Customer Service Center is dedicated to providing efficient assistance to its customers.

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Reviews

1.5383 reviews

Christine B.

8/26/2021

I did not have to go to the Senior Center to renew my Reduced Fare CTA/RTA card this time. It was sent to me automatically--a little perk of the current covid situation. The letter that...

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Judy F.

4/21/2024

Unfortunately they operate like a government office. Under-staffed, never answer their telephone, Website is poorly designed and useless!!

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Wells L.

8/4/2021

Small follow up, they ended up not following through on the refund. I checked my account randomly and realized the refund never went through. I called them back about 4 months, later to follow up...

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Tariq T.

4/3/2023

The Ventra app seems like it was designed by apes. It doesn't keep your favorites at the ready. Every time you log in you have to start over and look for them all over again.

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David C.

2/5/2024

Zero stars. After waiting on the phone two times for almost a half hour each I delt with one professional service person and the second who was so aggressive and hostile and proceeded to...

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From the website:Enterprise Community Partners is a national nonprofit dedicated to increasing housing supply, advancing racial equity and building resilience and upward mobility around affordable housing.