Strategic Solutions, Inc. (SSI) is a leading provider of outsourced IT solutions for businesses in Chicago. With over 30 years of experience, their team of IT engineers is dedicated to making business IT run smoothly. SSI offers a range of services including 24/7 service desk support, cyber security operations, application development, and managed IT services. Their goal is to make IT simple and secure, allowing their customers to focus on their core business.
SSI specializes in 24/7 service desk support and cyber security operations, ensuring that businesses receive prompt and reliable IT assistance. They pride themselves on their flat-rate fee structure, making it easy for businesses to plan their budgets without sacrificing quality IT support. With a focus on customer satisfaction, SSI has a track record of answering 90% of calls within 90 seconds, resolving 85% of incidents on the first call, and handling over 15,000 inbound calls per month. Trust SSI to simplify and secure your business IT needs.
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