The Office of Public Utilities in Springfield, IL is a regulatory agency that oversees and ensures the efficient and reliable provision of electric, natural gas, telecommunications, water, and sewer services to consumers. They also provide financial assistance programs, consumer education, and promote energy efficiency and conservation.
Additionally, the Office of Public Utilities regulates transportation services, including intrastate carriers, household goods movers, railroad safety, towing, and warehousing. They offer a platform for consumers to file complaints about utility services and transportation operators, and strive to balance the interests of consumers, utilities, and the transportation industry to ensure the provision of adequate, safe, and cost-effective services.
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