LiveVox, Inc is a leading cloud contact center platform based in Fairview Heights, IL. Their comprehensive suite of products and solutions, including omnichannel engagement, outbound and inbound voice, contact center CRM, self-service and automation, business phone system, and workforce engagement, enables businesses to redefine customer engagement and improve agent performance, ultimately enhancing the overall customer experience.
With a focus on maximizing ROI and empowering managers, LiveVox's platform offers AI-powered tools, analytics, and automation capabilities to drive actionable data, personalized customer service, and system orchestration. Their cloud-based solution ensures high availability, scalability, and redundancy, providing businesses with a secure and efficient contact center environment.
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