eLoyalty, now a part of TTEC, is a leading technology services provider specializing in delivering cloud- and premises-based technology platforms to clients across various industries. With a proven track record of success, eLoyalty focuses on driving business outcomes through transformational solutions in areas such as contact center assets, customer analytics, and workforce management.
Parent company TTEC, a global provider of customer experience solutions, acquired eLoyalty in 2011 to accelerate digital transformation and enhance customer and employee experiences. With over 30 years of industry expertise, TTEC continues to innovate in contact center management technologies, offering scalable cloud solutions and omnichannel capabilities to orchestrate seamless customer interactions.
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