Welcome Our allergy and immunology experts at Advocate Medical Group have one common goal to provide you and your family with the highest quality health care available. Our allergists care for adults and children, treating a variety of conditions related to allergy and immunology, including Hives Nasal allergies Chronic sinusitis Asthma Immuno deficiencies Drug allergies Food allergies Bee sting allergies, etc. Call Allergy/Immunology Your first appointment: Appointments are scheduled to keep your waiting time to a minimum. New allergy patients appointments typically last 45 minutes to one hour. If appropriate, initial testing may be recommended. You should discontinue any use of antihistamines approximately three to four days prior to your first appointment, or if your visit requires skin testing. Contacting your provider: When you call the Allergy/Immunology Department to leave a message for your provider, you will be asked for a description of your condition and the following information: Your name, date of birth, and telephone number Symptoms observed or reasons for calling This summary of information is then given to the provider, including pharmacy information and medicine allergies. Whenever possible, we return calls in 24 hours. In some cases, the allergy/immunology clinical associate may be able to help you and you will not have to wait for your provider to call you back. In case of emergency: Whenever you call the Allergy/Immunology Department, please let us know immediately if you are experiencing an emergency so that we may respond appropriately. Electronic Medical Records Advocate Medical Group uses an electronic medical record (EMR). An advantage of this system is MyChart, a secure interactive service available to our patients. Among other functions, MyChart allows patients to request a prescription refill, view some test and lab results, requests an appointment, and send non-emergency messages to their provider. Proxy access to MyChart by a parent or
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