X1 Solutions is a software company based in Stone Mountain, GA, offering innovative solutions for order entry, e-commerce, and customer relationship management (CRM). Their Mobile Sales Suite (MSS) product provides a total business solution for internal customer service and the external sales force, enabling order entry, sales forecasting, and enhanced CRM. With low implementation and maintenance costs, X1 Solutions' MSS has been successfully deployed by Moss Plastics Ltd., a leading supplier of industrial plastic products in Europe, providing benefits such as online ordering, account status, shipment tracking, and robust CRM functionality.
Moss Plastics Ltd., founded in 1952 and part of Bunzl PLC, is the UK's largest producer of plastic injection-molded components. With operations in six European countries and a wide range of industry areas served, Moss Plastics relies on information technology to support better customer service and minimize transaction costs. X1 Solutions' Mobile Sales Suite, integrated with Moss Plastics' BPCS ERP system, has helped streamline business processes, minimize screen navigation, and provide additional functionality not offered by the ERP system, ultimately improving overall process control and customer satisfaction.
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