There 33 firefighters assigned to Fire Station No. 11 which serves Norcross. The station has one fire engine, one ladder truck, one ambulance and one battalion commander. Among the 33 personnel, there are three Captains, three Lieutenants, three Battalion Chiefs and 18 firefighters.
The station is a part of the Gwinnett County Department of Fire and Emergency Services, the largest fire protection district in the state of Georgia.