The GM Training Center in Alpharetta, GA offers a comprehensive service technician training program that aims to ensure that technicians in over 4,200 U.S. dealerships are well-equipped to fix increasingly complex vehicles and provide exceptional customer service. Their award-winning General Motors Service Technical College (GM STC) training program utilizes a blended curriculum, including web-based, online instructor-led, hands-on, and diagnostic exercises, allowing technicians to enhance their product knowledge and repair skills while minimizing time away from the dealership.
By participating in the GM STC training program, both dealers and service technicians benefit from improved service quality, leading to increased customer satisfaction, loyalty, and long-term profitability. The program also provides access to various resources such as ACDelco, ASE, GM Dealer Equipment, GM Powertrain, and I-CAR, further enhancing the technicians' knowledge and expertise.
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