GMS Connect is a leading provider of contact center services for health plans, associations, and insurance companies, with call centers located in Orlando and Fort Lauderdale. With highly experienced agents fluent in both English and Spanish, GMS Connect offers a wide range of member experience solutions, including member outreach, enrollment processing, claims status, and patient satisfaction surveys.
With a focus on delivering excellence in every customer interaction, GMS Connect has been a trusted partner in the healthcare and insurance industries for over 30 years. Their mission is to help clients build brand loyalty and improve member satisfaction by providing exceptional value through innovation, continuous collaboration, and unparalleled quality in member interactions.
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