ExpertServ is an International Outsourcing Resource and Contact Center that specializes in Business Process Management for customer support services, online sales support, tech support, survey management, and more across multichannel platforms. With over a decade of experience, they have built excellent direct and indirect business relationships with Fortune companies, offering flexible outsourcing solutions to streamline backend processes and deliver a superior customer experience.
They thrive on working with companies to create a seamless customer journey, providing omni-channel support through voice, chat, email, social media, text web, and mobile. ExpertServ's expertise lies in technology, process development, data analytics, and workforce optimization, with key drivers being cost management, customer experience, business excellence, flexibility, and adaptability. They cater to various industries including automotive, finance, telecom, insurance, technology, and retail, serving markets in the USA, UK, Australia, and New Zealand.
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