Coldwater Creek is a triple-channel retailer of women s apparel, gifts, jewelry, and accessories. It began as a home business in 1984, and has its corporate headquarters in Sandpoint, Idaho, in a 20-acre area. It also operates a 60,000-square-foot call- and technical call center in Coeur d' Alene, Idaho, and a 600,000-square-foot East Coast distribution and customer service center in Parkersburg, W.Va. Its product line includes dresses, jackets, pants, shorts, blazers, sweaters, and necklaces, earrings and bracelets, and shoes and handbags, and scarves, hats and gloves. Coldwater Creek sells its merchandise through a growing number of retail stores throughout the United States, through its e-commerce Web site and through its direct mail catalogs.
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