Charlotte County Utilities Charlotte County Utilities (CCU) provides potable water, wastewater treatment and reclaimed water for irrigation, serving more than 60, 000 homes and businesses throughout unincorporated Charlotte County. Our mission is to provide products and services of uncompromising standards of value to the community, by operating a public utility system that is economically sound, environmentally responsible, and operationally reliable and customer responsive. As a department of Charlotte County government, all departmental policies and rates are established and reviewed by the Board of County Commissioners. The utility is a separate government-owned enterprise that is fully funded by customer rates, fees and charges, not by ad valorem tax dollars. The Utilities Department consists of four divisions: Administration, Business Services, Engineering and Operations. CCU is led by the Utilities Director, who work works under the direction of the County Administrator and Assistant County Administrators. Operations - is responsible for the operation and maintenance of all County owned and operated water, wastewater and reclaimed water facilities, including plants, booster stations, lift stations, fire hydrants, valves and the entire distribution and collection system. It is overseen by the Operations Manager. Engineering - provides full engineering and inspection services to residential and commercial utility customers, and is under the supervision of the Engineering Services Manager. Business Services - includes Customer Service, Billing & Collections and Meter Services, and is overseen by the Business Services Manager.
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