Callminer, based in Cape Coral, FL, is a leading provider of conversation analytics software that helps businesses translate customer insights into tangible business value. Their innovative solutions empower organizations across various industries to enhance customer experience, drive operational efficiency, and improve overall business outcomes.
With a focus on delivering exceptional frontline agent experiences, quality management, risk and compliance, and sales effectiveness, Callminer's Eureka platform enables companies to analyze, coach, and visualize customer interactions at a deep level to uncover valuable insights and drive customer loyalty and brand reputation.
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