The National Consumer Voice for Quality Long-Term Care, formerly known as NCCNHR National Citizens Coalition for Nursing Home Reform, is a leading national organization that advocates for consumers in issues related to long-term care. They empower and educate consumers, families, caregivers, advocates, and Ombudsmen to ensure quality care and quality of life in all long-term care settings. Their mission is to promote public policies that support quality care, train and support individuals and groups that advocate for consumers, and emphasize the critical role of direct-care workers in delivering quality care.
Consumer Voice envisions a world where all consumers of long-term care are treated with respect and dignity, and have access to a wide range of affordable, high-quality options across all settings. They strive to provide information, tools, and support to empower consumers to advocate for themselves and make informed decisions about their care. Through their work, they aim to improve the quality of life for individuals receiving long-term care services and supports.
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