CSQ Contact Form is a leading provider of client satisfaction questionnaires and scales, offering a portfolio of products designed to assess consumer satisfaction with various health, human service, governmental, and public benefit programs and services. Their scales are widely used by major healthcare organizations and research institutions to measure service quality and satisfaction, and they are increasingly utilized in specialty care settings as well. With translations available in 50 languages, CSQ Contact Form aims to provide culturally sound assessments that can be used in multi-site studies across different countries and regions.
Founded in 1975, CSQ Contact Form has a long history of refinement and use, with over one million administrations of their questionnaires and numerous peer-reviewed journal publications citing their work. Their scales are available in different versions, including those specifically designed for special populations such as children, youth, and visually impaired individuals. The company emphasizes the importance of obtaining express written permission and remission of use fees for the use of their scales, ensuring the protection of their copyrighted materials.
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