Our Green House LLC is a personalized gift shop located in Sandy Hook, CT, offering a wide range of gift baskets for various occasions. They take pride in their attention to detail, as all gift baskets are assembled with clear gift wrapping and personalized ribbons, and they even provide photos of the baskets before shipping. With a focus on customer satisfaction, they ensure that pricing information is not shared with the recipient, and they handwrite personalized messages on their signature notecards. Additionally, they offer the option to add extra products to the gift baskets and provide overflow bags for items that don't fit. One unique aspect of Our Green House is their commitment to giving back, as they donate 5% of the purchase price to a charity of the customer's choice and include a card in the gift explaining the impact of the donation.
When it comes to shipping, Our Green House aims to ship orders within 2 business days, with the possibility of same-day shipping. They offer flat-rate shipping options, with faster delivery available at an additional cost. In terms of returns, they strive for 100% customer satisfaction and accept damaged or defective merchandise for return if notified within 3 days of delivery. For other reasons, they provide full refunds or store credits if the merchandise is returned in its original condition within 30 days. With a commitment to organic and eco-friendly products, Our Green House is dedicated to providing personalized gifts while making a positive impact on the environment and supporting charitable causes.
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