Fancy Nails Place in Waterbury, CT offers a range of nail and waxing services. With experienced and consistent service, customers have built a loyal base, particularly with Ms. Kim, who has been providing excellent services for years. The staff is known for their flexibility and accommodation, always willing to make time for last-minute appointments. Customers also appreciate the courteous service they receive from both Ms. Kim and the owner manager, Ms. Cindy. While some customers have had positive overall experiences, there have been concerns raised about the poor quality work, inattentive and rude staff, inconsistencies in charging and techniques, and lack of attention to detail.
Overall, Fancy Nails Place has both strengths and weaknesses. The salon is known for its experienced and accommodating staff, as well as positive overall experiences. However, there have been reports of poor quality work, inattentive and rude staff, inconsistencies in charging and techniques, and a lack of attention to detail. These concerns highlight the need for improvement in order to maintain and attract customers.
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