Customers at this small dry cleaning service are as likely to find owner Hyangsun Kim at her sewing machine by the front door as behind the counter. Her shop is on the west side of busy Route 5 near the East Hartford line, between a neighborhood pub and a liquor store. Behind the customer service counter the shop is filled front to back with racks of peoples' laundry – perhaps a testament to the success of the business that has been there since 1984.