Ugam Interactive, based in Castle Rock, CO, is a leading provider of customer experience solutions through its brand, Merkle. With a focus on transforming brand experiences in today's economy, Ugam Interactive conducts extensive research to understand consumer needs and help brands enhance their customer experience strategies.
Through their 2024 CX Imperatives research series, Ugam Interactive offers actionable insights derived from real consumer feedback to empower brands in adapting to evolving customer expectations. Their services span consulting, analytics, data platforms, and more, aimed at driving engagement and empowerment for brands seeking to thrive in the experience economy.
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