Freshworks is a leading software company based in Denver, CO, offering a comprehensive suite of AI-driven customer service solutions. Their all-in-one software package includes Freshservice for IT service management, Freshdesk for customer support, Freshsales for CRM, Freshchat for live chat and AI-powered bots, and Freshmarketer for multichannel marketing campaigns. With their user-friendly and intuitive platform, Freshworks aims to help businesses of all sizes improve customer relationships and enhance employee productivity.
Powered by generative AI, Freshworks' customer service suite provides self-service options, conversational support, and ticketing capabilities. Their innovative AI capabilities, including the recently introduced Freddy AI GPT, enable businesses to leverage the power of AI models for enhanced productivity and efficiency. Trusted by over 60,000 businesses worldwide, Freshworks is dedicated to delivering impactful solutions that streamline operations and drive success.
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