westelm

53 reviews

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Couch from West Elm was delivered completely broken !!! West Elm refused to provide any customer support. This is a SCAM, stay away.

Sign that pretends that the store has "design services"

60 31st Ave

San Mateo, CA 94403

https://www.westelm.com

Westelm is a home furnishings retailer based in San Mateo, CA, offering a variety of modern and contemporary furniture and decor items.

With a focus on sleek design and quality craftsmanship, Westelm provides customers with a curated selection of stylish pieces to enhance their living spaces.

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Amy G.

8/15/2021

I've ordered online and picked up in store at the West Elm here a couple times now, and every time it's a streamlined, friendly experience. Upon entering the store, I'm greeted by folks at the...

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Dom C.

12/23/2024

Very deceptive product display and incorrect pricing on products. They were selling individual plates/bowls but each one were priced as a set. Bought two and was charged for 2 sets but staff never...

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Laura F.

4/15/2024

My review is for Sabrina at San Mateo- West Elm. There was a chair I wanted to buy in store but it was not available in San Mateo (after being told it was by the Palo Alto- West Elm). Sabrina went...

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Josefina V.

9/5/2024

Long time shopper of West Elm. But most employees at this location in particular are rude, dismissive and don't even make eye contact with you. If you hate your job so much - leave. There are so...

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Kyle M.

5/11/2024

Goat'd team! If you had a bad experience there it may be a reflection of your own in correct public and retail tendencies. Will always be shopping here!

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