History
We are a local Rim Mountain Community based company. My team and I have been on the mountain since Feb 2016. I recently bought the company I worked for (in August 2017) and through a name change and strategic focus evaluation the team wants to focus our time to those on the mountain that may find services like mine harder to come by. We are able to get to your office and support your company through all types of weather. My team and I offer 25+ year experience in the Information Technologies (IT) and Computer Industry. We look forward to working with you. We have up front pricing. To our potential new clients we offer a free Site Survey. This is a time for us to come to your home or office and find out about your and your needs and a time for you to get to know us. We will define our services clearly and openly and let you know what we can or cannot handle on your need/wants list. If we can not help you we will do everything in our power to find you a company and team that can.
Specialties
Waterfront IT Sercices is more than just an IT provider, we're also your very own IT department. Relieve yourself of your technology headaches and hand over the management of your IT environment to our team of technicians. We'll Install, configure, and support networks and internet systems; on-the job duties such as overseeing network switches, virtual private networks, routing, cloud, data backups, and security protocols. Your customers expect to be delighted with every interaction they have with your company. Your employees need their computers and other devices working properly to make that happen. Our remote call center and help desk support is the immediate and definite answer. We offer support over the phone, through chat, and PC sharing to allow technicians to perform on software related matters as well as assist users in step-by-step instructions to solve hardware related issues.