Video Only has a great selection of TVs with decent prices, a good selection and warranties. The staff is easy to negotiate with, there are few gimmicks. It has an excellent inventory and better deals than Best Buy and Sears on large flat-panel TVs. It has great customer service... but, above all, the staff offers great insight and years of experience in helping you make the right decision. Several of the salespeople know the industry and can compare different systems in real time.