Lai Lai Travel Agency is located upstairs in the shopping plaza. Enter from the rear, take the elevator or stairs and walk down the outer walkway; it's at the end, on the left. It's a small agency that emphasizes personalized customer service. Travel to Asia, particularly China, Hong Kong and Taiwan, is the specialty here. Lai Lai can handle business or pleasure trips. It also works with individuals or groups. Tours can be arranged here too. An appointment is recommended.