History
We started the Dot in 1980 as a commercial sheetfed printer in a 10,000 square foot facility in Fountain Valley, Ca. In 1984 our owners expanded to the Northern California Bay Area with a sales office followed by a plant location in 1991. Growth remained strong thru the 90's with opening digital prep and printing office in Las Vegas and the addition of a specialized wire-o binding facility in Costa Mesa, Ca. In 1993 we opened the fulfillment and distribution division with an emphasis on electronic web based solutions for progressive fulfillment clients. We started in Irvine in a 16,000 square foot facility and service 2 customers. Over the next 15 years we grew that business to over 180,000 square feet and over 100 customers. Many of our key accounts have been with us for over 5 years. Today the Dot is offering high quality lithographic and fulfillment services in 3 major west coast markets.
Specialties
3rd Party Fulfillment Services for Product and Literature (3PL & 3PF), Direct Mail & Printing. Literature Fulfillment Services: Inquiry Fulfillment Automated letter and kit fulfillment Network and Dealer Support Call center and web support Event Distribution POP Kits, System Refreshes, Collateral Pushes fulfillX Web Order Management System : Budgets, approval system, role based, activity reporting, integration. Financial & HIPAA complaint Controlled workflow Separate data system and servers for secure data CRM Management and Fulfillment Track customers through there life cycle, touching them automatically based on business rules and events 3PL/3PF Services & Commodities: Type of commodities: Our third party fulfillment (3PF) and logistic services (3PL) provide service for products such as infant & juvenile, bedding, luggage, vitamins & supplements, machinery, replacement parts, and knocked down (KD) furniture.