Televergence is a nationwide Voice over Internet Protocol (VoIP) telecommunications carrier that has been serving contact centers, small to medium-sized businesses (SMBs), and enterprise customers for over 33 years. With significant purchasing power and a regulatory history, they offer an average of 30% savings in toll-free and long-distance pricing compared to AT&T and Verizon. Their expertise in contact centers and their relationship with various Contact Center as a Service (CCaaS) partners allow them to provide customers with access to high-performing, cost-effective platforms. Additionally, their Cloud Phone System is ideal for SMBs and enterprise customers with remote workers, offering flexible seat options and saving customers an average of 30% compared to competitors.
Supported by a U.S.-based Network Operations Center, Televergence ensures premium call quality and an uptime of 99.999% over the past five years. Their customer-centric philosophy includes dedicated account management and support teams that respond immediately to inquiries. With a focus on customer retention, 57% of their revenue comes from customers they have been servicing for over 12 years. As a certified diverse supplier, Televergence offers a complimentary try-before-you-buy program and is highly recommended by satisfied customers in various industries.
Generated from the website