Pride Media is a market survey analysis company based in Sacramento, CA, offering comprehensive insights and strategies for businesses across various industries. Their team of experts evaluates target audience, competition, and market conditions to help businesses make informed decisions and maximize their potential.
With a focus on efficiency, Pride Media uses key criteria to create customized monthly Market Survey scores, allowing business owners to identify trends within their company, staff, industry, and customer base. Their analytical approach includes measuring first response time, average resolution time, customer satisfaction, first contact resolution, customer retention rate, and net promoter score to assess overall customer experience and loyalty.
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