The international transferee faces an additional set of problems and challenges relocating to California. It's called culture shock and Quest Relocation Group's Community Settling-In Program, based on our experiences with expatriate families, was designed to cushion that shock. This program consists of escorted touring. Quest does verbally cover relevant settling-in issues during our Orientation meeting and Homefinding Programs. As part of Quest's commitment to hands-on assistance, experience has shown that a practical tour of the international transferee's new community is most beneficial. Quest first escorts the international transferee to the Social Security office. Two escorted trips to the local office of the Department of Motor Vehicles is also included in the Settling-In program. Many other practical living issues are also addressed by Quest. Questions like -- Where is the local hospital, post office, and library? How does one use a public payphone or pump gasoline? Where can I purchase appliances and furniture? Paper or plastic at the grocery store? Where do I take my child if there is a medical emergency? are discussed in detail on the escorted tour. So, by the end of the tour, Quest has answered all of these questions and more, and the international transferee walks away feeling much more comfortable in his/her new surroundings.
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