Plume Design, Inc. is a leading provider of SaaS experience platforms for Communications Service Providers (CSPs) and their subscribers. Their innovative solutions enable CSPs to deliver new services for connected homes and beyond on a large scale, while empowering subscribers with enhanced connectivity and control.
With a focus on revolutionizing WiFi experiences, Plume offers self-optimizing WiFi for residential consumers through their HomePass app, as well as tailored WiFi network systems for small businesses with their WorkPass solution. Their platform also includes advanced network controls, dynamic data tools, and real-time visibility into subscriber satisfaction, providing CSPs with the tools they need for efficient resource deployment and market insights. Plume's commitment to customer success is evident through their lower call-in rates, reduced service installation costs, and high self-installation success rate.
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