Penpower Inc, based in Fremont, CA, is a company that offers a range of products with a 30-day money back guarantee, excluding pure software or license products, and requires returns to be made in the original packaging. They primarily use FedEx for shipping, with delivery times ranging from 1-5 business days within the continental United States.
The company has a strict refund, returns, and cancellation policy, with shipping charges being non-refundable and a restocking fee of 20% for returned items. All products are sold with their respective manufacturer's warranties, and returns must be made within 10 business days of receiving a Return Merchandise Authorization (RMA) number. Opened software cannot be returned, but unopened software can be exchanged within 15 days of the invoice date.
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