PCS Station has several locations, and customer experience is the main focus. Just like AT&T, the owners are looking "to become America's premier retailer and our goal is to provide excellent service and complete customer satisfaction." It has a diverse customer base, but is known for its corporate service. It offers student and senior discounts, and loyal customers are offered rewards for referrals. The friendly staff includes people who speak English, Spanish, Mandarin, Cantonese and Taiwanese. PCS Station is located in the Arcadia Hub Shopping Center.